Universe Online

Terms and Conditions

1. General

Centauri Saga (http://cs.universe-online.net) is a multiplayer, browser-based, space strategy game.

Browser-based means that the only thing you need to play is an Internet browser and an active Internet connection (none of which are provided by the game).

Registration is completely free.

Players have to agree with these terms and conditions in order to play.

2. Game Team

The game team consists of all game designers, developers and concept directors. The game team:

  • is not responsible for any damage to the users as a result of their participation in the game.

  • is not responsible for any problems with the machines that support the game or the game itself.

  • reserves the right to make corrections and/or updates in the game and all its aspects without warning.

  • reserves the right to change these rules at any time.

3. Privacy Policy

3.1 General

By registering an account, users accept these rules. It is the responsibility of the uses to regularly check for any changes.

Multi-Accounting Is NOT PERMITTED. Every user is entitled to no more than one account. Additional accounts by the same person are subject to deletion without any prior warning.

NOTE: It is on the Moderators sole discretion whether the Master account (The account with the oldest "Created On" Date ) will be deleted too. Deletions will be executed without any further notice.

3.2 Privacy

All passwords are encrypted in our databases. Nobody, not even the Game Team, can access the user passwords. No member of the team will ever ask this kind of information from the users, for any reason.

Furthermore, the users must take care of their personal information. Private information of the user (e.g. name, email, country) will never be given to a third party by the game team. All user information entered during registration is considered confidential between the User/Player and the Game Team. This applies also to all the information acquired through the Facebook Graph API.

The above information is used to identify the user in cases of forgotten password, account loss and/or customer support.

When accessing our game, based on the platform you use to log in, we store in the database only the information below:
- Facebook: We only get your Facebook User Id so that we can identify and match your progress with your account.
- Apple Store and Google Play: We only store your mobile's device ID, so that we can match your game with your mobile device.

3.3 Diosclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

3.4 Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our application's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our forums, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our application may use Google Analytics to help us learn about who visits our site and what pages are being looked at.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

3.5 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our application is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

3.6 Account Deletion

Users can request deletion of their data by contacting our Support Team via email at support@vesuviusmedia.com. We will need you to verify ownership of the account. After the verification is done we will wait a period of 72 hours. If during this period the user does not change their mind, then the account will be permanently deleted from our servers.

This action is irrevocable. Once a character is deleted, NO information is withheld in any way in our servers. That includes player's actions, messages (either private or forum), game progress, or profile information and purchase history.

4. Player Obligations

4.1 Bugs and game vulnerabilities

A bug is an error in the product code which prevents the game to work as intended. Since it may be possible to exploit such a bug to gain unfair advantages over other players, players who manage to discover one should immediately inform the administrators. Taking advantage of such situations may result in account suspension.

4.2 Access

Game accounts are personal. Unauthorized access to other player accounts is not allowed. However, players have the responsibility to safeguard their accounts, using suitably strong passwords, etc.

Players must not interfere with the game servers beyond what is normally expected during gameplay. Attempts to bypass the system in order to hinder server performance and/or manipulate the code of the game are not allowed and offenders are subject to account suspension or other similar blocking measures.

4.2 Bots and automation

The game is designed to be played by humans, sitting at a computer device with Internet access. Automation of gameplay (for example using scripts) is not allowed and will result in account suspension.

4.3 Behavior

Players should respect each other and communicate in a polite and constructive manner. All information posted publicly by players (including but not limited to messages, colony names, pictures, signatures, avatars) is monitored and the game team may take action to change (or even ban) profiles, colony and alliance names without warning.

The following behavior is not allowed and applies to all publicly posted information:

  • Using non-English language in the public forum sections.

  • Using abusive, defamatory, sexist, racist or profane language; disparaging any religion, race, nation, gender, age group, or sexual orientation; threatening persons with actions in real life.

  • Posting or in any way making available material not suitable for persons under the age of 17.

  • Blackmailing players.

  • Using terms from real-world politics in names, messages and descriptions.

  • Impersonating real-world officials or official positions or institutions in any way.

  • Impersonating game administrators.

  • Posting any kind of advertisement for real-world products or services in any way, including but not limited to player, alliance or colony names, player or alliance pictures, banners or links.

What is or is not acceptable behavior is decided by the administrators, at their sole discretion.

4.4 Communication

Issue resolution is conducted using email, so users should make sure that the e-mail they used during registration is correct. The user should take special care to allow such communication through any spam filters or antivirus software.

5. Account Pruning

The Game Team may from time to time delete inactive accounts, if they meet any of the following criteria:

a) The account has no CPs (Character Points) left.

b) The account has not been used (i.e. the user has not logged in) for at least 100 days.

Accounts deleted in this fashion will get no warnings.

6. Reporting / Support

6.1 Abuse or technical inquiry

If you wish to report a player for game violations or you need technical support then you may contact the game team at the following email address:


The game team will make every effort to respond to such communication, but it is not obliged to do so.

6.2 Compensation for errors

If a player has suffered from game errors/bugs, that player may ask for compensation by contacting the game team at support@universe-online.net and providing valid proof of his/her claims.

Such compensation is strictly limited to resources found in the game world.

7. Contributions / Donations

Any real-world monetary contributions to the game, no matter if by Facebook, Paypal, Fortumo or any other way, are completely voluntary.

Such donations are used to obtain Character Points (CP), an game resource that facilitates certain game actions.

Player donations are final and cannot be refunded for any reason after the CP have been delivered to the game account.

Obtained CP are tied to a specific game account and cannot be transferred to another account, even in the case of account suspension.

The game team further reserves the right to completely shutdown the game at any time without reason. Players are not entitled to compensation of any kind for donations they might have made or remaining CPs in their accounts.

Beyond obtaining CP, donating players receive no special treatment and have no other privilege in the game.

8. Copyright

The rights to Centauri Saga belong to Vesuvius Media Ltd. These include:

- Game Platform Engine
- Game Graphics and Sounds
- Facebook App
- Centauri Saga Lore